BizTOOLKIT
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Has Your Cyber Insurer Asked About MFA?
By Cristie Street Business advisors have preached the merits of cyber-liability insurance for several years now, but usually with a…
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Best Practices for Virtual Meetings
By Kathryn Kellner – Founder & Director, The Human Communication Studio These days, we are all spending a lot of…
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Expose Yourself to ‘No’ and ‘Not Now’ to Get to ‘Yes’
By Jeffrey Gitomer Ninety-seven percent of all sales are not made on the first call. It takes five to 10…
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The Secret of Great Customer Service
By Jeffrey Gitomer Customer service comprises two of the most maligned words in our language. So often as customers we…
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BizSALES
By Jeffrey Gitomer Making Your Customers Happy is Not Enough What’s the difference between a traditional customer and a customer…
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BizSALES
By Jeffrey Gitomer Is It Satisfied Customers You’re After? NO! I’m sick of customer satisfaction. The worst companies in the…
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5 Biggest Surprises Arising from New Tax Law
By Thomas K. Furrier and Laura Liewen 1) Owners of pass-through entities may get a significant deduction from the new…
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Tax Credits Can Benefit Schools and Those in Need
By Peter F. Beahan, CPA –For the next several months, you will have the opportunity to reduce your Arizona income…
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BizSALES
By Jeffrey Gitomer – Friends Make the Best Customers Your mom said it best. As a child, when you…
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BizSALES
By Jeffrey Gitomer – Present Customers A Gold Mine Worth Refining Looking for new prospects? Who isn’t! You probably have…
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BizSALES
By Jeffrey Gitomer – If You Would Do It Later – Why Wouldn’t You Do It Now? I met a…
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BizSALES
Learn Why They Buy to Learn How to Sell by Jeffrey Gitomer People don’t like to be sold but…
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BizSALES
Closing the Sale – Definitive Answers You Won’t Like by Jeffrey Gitomer “A – B – C. Always Be Closing.”…
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BizSALES
The Relationship Edge – Are You on It, in It or over It? by Jeffrey Gitomer Beginning a relationship is…
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BizSALES
Hard is Easy, When You Discover Easy is Hard by Jeffrey Gitomer Make a sale − that’s the easy…
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BizSALES
Head vs. Heart vs. Logic vs. Emotion. Where’s the Sale? by Jeffrey Gitomer Sales are made emotionally, and justified…
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Understanding Depreciation
By David J. Cohen, CPA – Recovering the Cost of Your Business Assets Depreciation is an often-misunderstood concept, but it…
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BizSALES
Is Your Question On The Money? by Jeffrey Gitomer Do you want fries with that? That is the single most…
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BizTAX
Business Tax Incentives for Arizona! by Jed Lightcap We are pretty fortunate to live in Arizona. Whether you have come…
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BizSALES
Business Plans, Five-Year Spreadsheets and Other Fairy Tales by Jeffrey Gitomer I have no business plan. I have no spreadsheet…
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BizTOOLKIT
Coaching Identifies Opportunities for Growth Resources Available Locally & Long Distance by Vic Settergren “You need a COACH!” Not so…
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BizSALES
Uncovering Your Own Secret of Selling by Jeffrey Gitomer Why YOU buy? Think about the last few things you purchased.…
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BizSALES Jeffrey Gitomer
Is It a Sales Plan or a State of Mind That Needs Support? by Jeffrey Gitomer All salespeople are given…
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BizFRAUD
Fraud in all the Wrong Places . . . by Eric Lee These days, business owners and operators have a…
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BizSALES
Walk in Empty Headed – Walk Out Empty Handed by Jeffrey Gitomer How much of your presentation is canned? Whether…
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BizSALES
A New Way to Look at Questions – Emotionally by Jeffrey Gitomer When you’re asking an existing or prospective customer…
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