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  • BizSALES

    The Secret of Great Customer Service By Jeffrey Gitomer Customer service comprises two of the most maligned words in our language. So often as customers we are dis ...

  • BizSALES

    By Jeffrey Gitomer Making Your Customers Happy is Not Enough What’s the difference between a traditional customer and a customer as a partner? About five times the ...

  • BizSALES

    By Jeffrey Gitomer Is It Satisfied Customers You’re After? NO! I’m sick of customer satisfaction. The worst companies in the world tout the fact that they won some ...

  • 5 Biggest Surprises Arising fr ...

    By Thomas K. Furrier and Laura Liewen 1) Owners of pass-through entities may get a significant deduction from the new 199A deduction, but it is a complex and time-consum ...

  • Tax Credits Can Benefit School ...

    By Peter F. Beahan, CPA –For the next several months, you will have the opportunity to reduce your Arizona income tax liability by making cash contributions to specified ...