BizTOOLKIT
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Has Your Cyber Insurer Asked About MFA?
By Cristie Street Business advisors have preached the merits of cyber-liability insurance for several years now, but usually with a…
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Best Practices for Virtual Meetings
By Kathryn Kellner – Founder & Director, The Human Communication Studio These days, we are all spending a lot of…
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Expose Yourself to ‘No’ and ‘Not Now’ to Get to ‘Yes’
By Jeffrey Gitomer Ninety-seven percent of all sales are not made on the first call. It takes five to 10…
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The Secret of Great Customer Service
By Jeffrey Gitomer Customer service comprises two of the most maligned words in our language. So often as customers we…
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BizSALES
By Jeffrey Gitomer Making Your Customers Happy is Not Enough What’s the difference between a traditional customer and a customer…
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BizSALES
By Jeffrey Gitomer Is It Satisfied Customers You’re After? NO! I’m sick of customer satisfaction. The worst companies in the…
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5 Biggest Surprises Arising from New Tax Law
By Thomas K. Furrier and Laura Liewen 1) Owners of pass-through entities may get a significant deduction from the new…
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Tax Credits Can Benefit Schools and Those in Need
By Peter F. Beahan, CPA –For the next several months, you will have the opportunity to reduce your Arizona income…
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BizSALES
By Jeffrey Gitomer – Friends Make the Best Customers Your mom said it best. As a child, when you…
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BizSALES
By Jeffrey Gitomer – Present Customers A Gold Mine Worth Refining Looking for new prospects? Who isn’t! You probably have…
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